Terms & Agreements

Membership Agreement

By signing up for a membership plan, you agree to the following terms and conditions:

Recurring Payments:

You authorize Homestead Home Services, LLC (DBA: Homestead Heating & Air) to charge your credit/debit card for the membership fee on a recurring basis. For monthly plans, your card will be charged every month on the anniversary of your sign-up date. For annual plans, your card will be charged once per year on the anniversary of your sign-up date.

Automatic Renewal:

Your membership will automatically renew at the end of each billing cycle (monthly or annually) unless you cancel your membership at least 15 days before the renewal date.

Cancellation Policy:

You may cancel your membership at any time by contacting Homestead Home Services, LLC (DBA: Homestead Heating & Air) and speaking with a representative. If you cancel, you will retain access to the membership benefits until the end of your current billing period. No partial refunds will be provided for the remaining period.

Changes to Membership Fees:

Homestead Home Services, LLC (DBA: Homestead Heating & Air) reserves the right to change the membership fees at any time. Any changes to the fees will be communicated to you by your provided email on file at least 30 days in advance. If you do not agree to the new fees, you may cancel your membership before the changes take effect.

Contact Permission:

By signing up for a membership plan, you consent to Homestead Home Services, LLC (DBA: Homestead Heating & Air) contacting you via phone, email, or mail regarding your membership, account updates, promotional offers, and other relevant information. You may opt out of promotional communications at any time by following the instructions provided in the communications.

Privacy and Security:

Your payment information will be processed securely in compliance with industry standards. We do not store your full credit card information on our servers. Please refer to our Privacy Policy for more details.

Terms of Service:

By completing your registration, you confirm that you have read, understood, and agree to be bound by our Terms of Service.

Acknowledgment and Agreement:

By clicking “Submit” or “Sign Up,” you acknowledge that you have read and agree to the terms and conditions above, authorize Homestead Home Services, LLC (DBA: Homestead Heating & Air) to charge your card for the membership fees, and agree to the automatic renewal of your membership.

Privacy Policy

Introduction:

At Homestead Home Services, LLC (DBA: Homestead Heating & Air), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information Collection:

We may collect personal information from you in a variety of ways, including when you visit our site, register on the site, place an order, subscribe to our newsletter, or fill out a form. The types of personal information we may collect include your name, email address, mailing address, phone number, and payment information.

Use of Information:

We use the information we collect from you to:

      • Process transactions
      • Improve customer service
      • Personalize your experience
      • Send periodic emails regarding your order or other products and services
      • Administer a contest, promotion, survey, or other site feature

Information Protection:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Contact Permission:

By using any forms on our website or providing information over the phone with a representative, you consent to Homestead Home Services, LLC (DBA: Homestead Heating & Air) contacting you via phone, email, or mail regarding your inquiries, account updates, promotional offers, and other relevant information. You may opt out of promotional communications at any time by following the instructions provided in the communications.

Sharing Information:

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Privacy Policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Cookies:

Our website may use “cookies” to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

Changes to This Privacy Policy:

Homestead Home Services, LLC (DBA: Homestead Heating & Air) has the discretion to update this Privacy Policy at any time. We encourage you to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Contacting Us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@homesteadservices.com

Terms of Service

Introduction:

Welcome to Homestead Home Services, LLC (DBA: Homestead Heating & Air). These Terms of Service govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms.

Use of Services:

You agree to use our services only for lawful purposes and in accordance with these Terms of Service. You are responsible for ensuring that your use of our services does not violate any applicable laws or regulations.

Account Registration:

To access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

User Conduct:

You agree not to use our services to:

      • Engage in any unlawful activity
      • Transmit any material that is defamatory, offensive, or otherwise objectionable
      • Interfere with or disrupt the operation of our services
      • Upload or transmit any viruses or other harmful code
      • Intellectual Property

All content and materials available on our website, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Homestead Home Services, LLC (DBA: Homestead Heating & Air) and are protected by applicable copyright and trademark laws. Unauthorized use of these materials is prohibited.

Contact Permission:

By using any forms on our website or providing information over the phone with a representative, you consent to Homestead Home Services, LLC (DBA: Homestead Heating & Air) contacting you via phone, email, or mail regarding your inquiries, account updates, promotional offers, and other relevant information. You may opt out of promotional communications at any time by following the instructions provided in the communications.

Termination:

We reserve the right to terminate or suspend your account and access to our services, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users of our services, us, or third parties, or for any other reason.

Limitation of Liability:

Homestead Home Services, LLC (DBA: Homestead Heating & Air) shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, even if we have been advised of the possibility of such damages.

Governing Law:

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of The State of Texas.

Changes to Terms of Service:

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website and services following any changes indicates your acceptance of the new terms.

Contact Information:

If you have any questions about these Terms of Service, please contact us at: info@homesteadservice.com.